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Frequently Asked Questions
What are your office hours?
Monday – Friday 8:00 – 4:00
Saturday 9:00 – Noon
Sunday Closed – Except for emergencies only
What if I need service after hours?
Call and we can set up an appointment.
Do I need to make an appointment?
Yes
Where is the cremation performed?
Everything is taken care of at our privately owned
and operated facility.
Can I see your facility?
Yes. We would be glad to set up an appointment
for a tour.
How do you guarantee I will get my pets
remains?
We have several different ways we track each
beloved companion. We urge all of our customer’s to call and we can
explain the entire cremation process to them.
Do you offer family viewings?
Yes. Private Cremations Only – By Appointment
What do you do with the remains when the
owner does not want them?
They are put back to where they came from; the
Earth, by an Illinois EPA State licensed facility.
Does your facility have all of the necessary
permits and licenses needed to cremate animals?
Yes. Pets At Peace Crematory is fully
permitted and licensed by the Illinois EPA Bureau of Air and Bureau of
Land. Copies of these permits are available upon request.
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